Revolutionize your mortgage process with Sync by Closer

Introducing Sync, Closer’s cutting-edge and streamlined system for receiving digital mortgage instructions, requesting funds and sending final reports.

About Sync

Empowering firms to take back control over their mortgage processing

Sync leads the industry with the first affordable digital mortgage platform supporting top lenders not included in LLC across Ontario. Enjoy effortless mortgage processing from beginning to end in Closer, with a seamless and intuitive in-file workflow.

A better, more affordable way to process mortgages through leading Canadian lenders

Step 1

Sign Up

Using your LSO email, sign up for Sync directly from Closer's dashboard and confirm the desired lenders to connect to.

Step 2

Reroute Your Mortgage Instructions (Optional)

Select your lenders to connect to and disconnect from other mortgage routing services—we’ll help you through the process.

Step 3

Receive Electronic Mortgage Instructions

Find new instructions in Closer's mortgage inbox, ready to be processing. Auto-populate instruction details to your matter.

Step 4

Digitally Sign & Submit Mortgage Packages

Submit Request for Funds, Final Report and other supplementary mortgage forms right from Closer.

Discover how our Sync digital mortgage solution streamlines your workflow

Convenient & Intuitive Mortgage Inbox

Receive digital mortgage instructions from Sync lenders in the Closer mortgage inbox. Search, filter, and assign instructions to matters with ease.

Quick Lender Form Submission Process

Easily send fund requests, final reports, and supplementary mortgage forms from the Mortgages tab within your matter.

Hassle-Free Mortgage Package Production

Increase efficiency and accuracy by auto-filling mortgage forms with existing data from Closer.

Begin using Sync in Closer for no additional cost.

Effortless conveyancing made simple & affordable with Closer.

Learn more about Sync by Closer

Check out our resources to learn more about Sync by Closer.

Resources

How to sign up
Quick process in 5 steps
Complete in under 3 minutes

Want Access?

Sign up to learn more about Sync by Closer and access a step-by-step guide to start receiving mortgage instructions in just a few easy steps.

FAQs

Do I need to be a Closer customer to use Sync?

Yes, as Sync has been designed specifically for Closer, an active account is required to enjoy the many benefits of the integration.

Is there a cost to receive mortgage instructions through Sync?

No, Closer customers can receive digital mortgage instructions free of charge through Sync.

If I currently receive instructions through another service provider, how do I transition to Sync?

When you enroll to Sync, we'll provide you with clear instructions on how to move your mortgage processing over to Sync.

If I want to switch back to Assyst, do I have to call lenders to let them know?

Simply contact the Assyst Real Estate team online here (https://login.assystrealestate.com/onboarding) to re-enroll. There is no need to contact lenders individually.

Can I request payout statements through Sync?

Although the initial launch of Sync will be focused primarily on processing new instructions, we expect to release support for requesting payout statements in the future.

Which lenders are compatible with Sync?

Sync can digitize and processes mortgages for RBC, BMO, CIBC, Simplii, National Bank, Libro, Meridian, Alterna, Nesto, and Motus.

Am I able to forward instructions from non-Assyst lenders to be digitized through Sync?

Sync fully supports all Assyst lenders and is continually growing to include more lenders.

Why is there a 15-minute processing time to see instructions in my mortgage inbox?

After receipt by our team, your mortgage instructions will be transformed to a digital payload in the back end of Sync. For added quality assurance, our mortgage and subject matter experts will confirm the accuracy of your mortgage documents before sending them to your inbox. This entire process takes about 15 minutes.

How many mortgage lender forms are available in Sync?

We have 100+ published lender forms available within Sync, which will be autofilled based on data within your file.

Can both lawyers and clerks use Sync?

Yes, both lawyers & clerks can use Sync to upload mortgage instructions and complete lender forms. Lawyers must complete the onboarding steps (under profile settings > integrations) to setup their connection with Sync.

Yes, as Sync has been designed specifically for Closer, an active account is required to enjoy the many benefits of the integration.

No, Closer customers can receive digital mortgage instructions free of charge through Sync.

When you enroll to Sync, we'll provide you with clear instructions on how to move your mortgage processing over to Sync.

Simply contact the Assyst Real Estate team online here (https://login.assystrealestate.com/onboarding) to re-enroll. There is no need to contact lenders individually.

Although the initial launch of Sync will be focused primarily on processing new instructions, we expect to release support for requesting payout statements in the near future.

Sync can digitize and processes mortgages for RBC, BMO, CIBC, Simplii, National Bank, Libro, Meridian, Alterna, Nesto, and Motus

While Sync will solely support Assyst-based lenders upon initial launch, we do plan to add support for additional lenders in the near future.

After receipt by our team, your mortgage instructions will be transformed to a digital payload in the back end of Sync. For added quality assurance, our mortgage and subject matter experts will confirm the accuracy of your mortgage documents before sending them to your inbox. This entire process takes about 15 minutes.

We have 100+ published lender forms available within Sync, which will be autofilled based on data within your file.

Yes, both lawyers & clerks can use Sync to upload mortgage instructions and complete lender forms. Lawyers must complete the onboarding steps (under profile settings > integrations) to setup their connection with Sync.

FAQs

Do I need to be a Closer customer to use Sync?
chevron icon

Yes, as Sync has been designed specifically for Closer, an active account is required to enjoy the many benefits of the integration.

Is there a cost to receive mortgage instructions through Sync?
chevron icon

No, Closer customers can receive digital mortgage instructions free of charge through Sync.

If I currently receive instructions through another service provider, how do I transition to Sync?
chevron icon

When you enroll to Sync, we'll provide you with clear instructions on how to move your mortgage processing over to Sync.

If I want to switch back to Assyst, do I have to call lenders to let them know?
chevron icon

Simply contact the Assyst Real Estate team online here (https://login.assystrealestate.com/onboarding) to re-enroll. There is no need to contact lenders individually.

Can I request payout statements through Sync?
chevron icon

Although the initial launch of Sync will be focused primarily on processing new instructions, we expect to release support for requesting payout statements in the future.

Which lenders are compatible with Sync?
chevron icon

Sync can digitize and processes mortgages for RBC, BMO, CIBC, Simplii, National Bank, Libro, Meridian, Alterna, Nesto, and Motus

Am I able to forward instructions from non-Assyst lenders to be digitized through Sync?
chevron icon

Sync fully supports all Assyst lenders and is continually growing to include more lenders.

Why is there a 15-minute processing time to see instructions in my mortgage inbox?
chevron icon

After receipt by our team, your mortgage instructions will be transformed to a digital payload in the back end of Sync. For added quality assurance, our mortgage and subject matter experts will confirm the accuracy of your mortgage documents before sending them to your inbox. This entire process takes about 15 minutes.

How many mortgage lender forms are available in Sync?
chevron icon

We have 100+ published lender forms available within Sync, which will be autofilled based on data within your file.

Can both lawyers and clerks use Sync?
chevron icon

Yes, both lawyers & clerks can use Sync to upload mortgage instructions and complete lender forms. Lawyers must complete the onboarding steps (under profile settings > integrations) to setup their connection with Sync.

Explore the Industry-Leading Integrations in Closer

Work smarter and faster using the tools we’ve built for your success.

New to Closer? Get Started Today with 10 Free Matters.